System & Support Overview
The System & Support section covers how Clarence AI keeps you informed about important events, how to export data, and how to get help when you need it.
In this section, you’ll learn about:
- The in‑app notification system
- Exporting analytics and performance reports
- How to get help and escalate issues appropriately
Use these tools to stay on top of sensitive posts, share insights with stakeholders, and resolve operational or technical issues quickly.
Key areas
- Notification System – Understand how sensitive and important events are surfaced to users.
- Exporting Reports – Export analytics and performance reports as PDFs or for email.
- Getting Help & Support Escalation – Know who to contact for operational vs technical issues.